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Fundamentals of Case Management Practice: Skills for the Human Services, 4/E
作者 Nancy Summers
出版社 Cengage Learning
ISBN 9780840033703
分類 Social Science > Social Work
價格 HK$314.00
 
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This text/workbook is a step-by-step guide through the case management process, from intake and assessment to referrals and termination. The 4th edition focuses on what is most important for students to consider, document, and pass along in each step of the human services process. Chapters walk through each step of the case management process, while realistic exercises drawn from active professionals expose students to a broad range of true-to-life circumstances and difficulties.


About the Author:

Nancy Summers is a professor at Harrisburg Area Community College and has served as department chair. Summers was the director of public education for a mental health system and has worked with numerous agencies to provide training, improve services, and assist with an internal reorganization. She remains actively in touch with numerous professionals in a wide variety of programs and recently published work on the supervision of the less experienced human services worker.


1. Ethics and Other Professional Responsibilities for Human Service Workers

2. Case Management: Definition and

3. Applying the Ecological Model: A Theoretical Foundation for Human Services

4. Cultural Competence

5. Attitudes and Boundaries

6. Clarifying Who Owns the Problem

7. Identifying

8. Listening and Responding

9. Asking Questions

10. Bringing Up Difficult Issues

11. Addressing and Disarming Anger

12. The Effective Combination of Skills

13. Putting It All Together

14. Documenting Initial Inquiries

15. The First Interview

16. Social Histories and Assessment Forms

17. Using the DSM

18. The Mental Status Examination

19. Receiving and Releasing Information

20. Planning for Positive Change and Recovery

21. Developing a Service Plan at the Case Management Unit

22. Preparing for a Service Planning Conference or Disposition Planning Meeting

23. Making the Referral and Assembling the Record

24. Documentation and Recording

25. Monitoring the Services or Treatment

26. Developing Goals and Objectives at the Provider Agency

27. Terminating the Case

28. Taking Care of Yourself


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