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About Member Registration

Q1 : I could not receive the "verification code" after member registration. What can I do?

Q2 : It says "verification code" incorrect, what can I do?

Q3 : I forgot my username and password, do I need to re-register?

Q4 : Are there any discounts for web members?

Q5 : How do I unsubscribe e-news?

 
 

Q1 : I could not receive the "verification code" after member registration. What can I do?

Email transmission is constantly affected by many different factors, including web congestion and filters by service providers etc. If the email with "verification code" is not received in half an hour after registration, please check the "junk mail" box of your email account. If it is not found, please try registering again with another email address. For assistance, please contact us.
 
 

Q2 : It says "verification code" incorrect, what can I do?

Please copy the code from the email and paste into the correct area to complete the process (Please make sure no single characters or numbers are missed out). For assistance, please contact us.
 
 

Q3 : I forgot my username and password, do I need to re-register?

If you forgot your password, please enter your username or user email address here, and we will send you a new password by email. If you forgot your username or user email address, please register a new account.
 
 

Q4 : Are there any discounts for web members?

Currently there are no special discounts for web members.
 
 

Q5 : How do I unsubscribe e-news?

There is a link to submit unsubscribe request in every issue of e-news, please follow the instruction to complete your request.
 
 
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